Insights & Playbooks

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Insights & Playbooks Library

Knowledge generated by agents · Research, frameworks, playbooks, experiments.

5
Total
2
Implemented
1
In Test
2
Draft
churn Implemented
2/10/2026

Churn Framework: 90-Day Cliff Pattern

Analysis shows 68% of churned accounts left within 90 days of activation. Key trigger: no "first win" event in first 14 days.

  • Accounts with ≥1 property listed in week 1 have 4.2x lower churn
  • Email open rate drops 60% after day 30 if no listing activity
  • Win-back success rate drops from 34% to 8% after 90 days inactive
🛡️Brute
Launch Q1 Retention ...
retention In Test
2/20/2026

At-Risk Account Segmentation Q1

23 accounts identified with risk score > 0.7. Top risk factors: login inactivity > 14 days, no listings, no email opens.

  • 23 at-risk accounts (8.4% of active base)
  • Top segment: small agencies (1-3 agents) in Abu Dhabi
  • Recommended intervention: personal outreach + 30-day feature unlock
🛡️Brute
Identify At-Risk Acc...
competitor Draft
2/22/2026

Competitor Gap: Virtual Tour Feature Missing

PropTech competitors PropertyFinder & Bayut launched virtual tours in Jan. Our platform lacks this. High churn risk from power users.

  • PropertyFinder launched 360° tours Jan 12
  • Bayut integrated Matterport Jan 22
  • Survey: 41% of Dubai Realtors users want virtual tour support
  • Recommendation: fast-track virtual tour integration by Mar 31
🔍Kimi
Competitor Analysis:...
marketing Implemented
2/15/2026

Email Playbook: MENA Timezone Optimisation

Sending emails at 09:00 GST (UTC+4) shows 38% higher open rates vs European timezone defaults.

  • Best send window: 08:30–10:00 GST
  • Sunday is the highest engagement day in UAE
  • Friday engagement is 60% lower – avoid major sends
📧Pulse
Launch Q1 Retention ...
product Draft
2/23/2026

Onboarding Flow Gap: Missing Arabic Language Support

Arabic-speaking users (27% of signups) drop off 2.3x more in onboarding. Current flow is English-only.

  • Arabic users: 27% of signups, 11% of active accounts
  • Drop-off point: Step 3 "Add your first listing"
  • Quick win: translate 3 key onboarding screens + email sequence
✍️Nova
Write Onboarding Pla...